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FAQs



Who can Benefit by Digicomp’s Services:

  1. OEM / ODM customers who are manufacturers of Information and Communication Technology products who want to sell in India.
  2. CHANNEL brands who want to sell their products in India through Distributors and Dealer network and keen to establish their Channel Brand reputation and are concerned on how to support service network.
  3. Blue chip Brands / Enterprise Product Brands, who are wishing to support their products through direct selling in India to Enterprise customers or to sell through Large and medium System Integrators and are looking for a India Service partner.

Digicomp Advantage:

Any OEM/ODM/CHANNEL Brand/Blue Chip Brand / Enterprise Product Brand would think on the below issues to sell in India before choosing the right Service Partner which Digicomp offers it all:

Who has the Best Exposure of India Market / Customers?

Digicomp is a 1993 born Company in India which has handled repair business ever since intel 8086/8088 microprocessors and Green Phosphor / Amber Monitors and is the most matured and capable service company to support any technology product be it Notebook, Server, Desktop, Mobile device or printer products.

Digicomp is acknowledge as the best preferred Service Company in India when is comes to Technical Ability in handling various technology product.

Who has the Best Service Network?

Digicomp has over 35 locations and very soon expand up to 100 locations can support all its customers in a large country like India.

Which service company has Best Management and technical ability?

Digicomp has the core team which is highly technical in Nature including the founder promoter being techno – commercial in nature.

Digicomp has the best trainers to train Engineers, Customers support and Field support team. This team ensures that all the demands of customers are not only met but exceed expectations at all times. This team can understand customer’s requirements the best and provide best management to manage any of its customer requirements.

Which Service company has the Best infrastructure to handle calls, inventory, customer issues, multi-location support and Data management?

Digicomp has it all right from:

    1. Manpower trained under the best hands in the industry who are experienced for over 14 years in Repair industry.
    2. Multi-location presence and well connected service network to provide Carry-In and Onsite support.
    3. Best Service management software to handle real time customer calls, Customer Data and Reporting system to manage pending calls, repair data, inventory management
    4. Digicomp provides the best infrastructure be it multi-location Warehouse, Refurbishment or Multi-location repair support even for OEM/ODM/CHANNEL/EMS companies.
    5. Onsite Field Engineers, Resident Engineers and any manpower for any of the support requirements.
    6. Pickup & Delivery mechanism even from remote locations through Pickup/delivery vans or through strategic tie up with world class courier / logistics companies.

Which is best accepted Service Brand/Company in India?

Digicomp is the most preferred Service brand in India be it for OEM/ODM or Channel Brand/Retail Brand. Digicomp has the best synergy to match expectations of customers in for Front End Public Domain Services

Digicomp supports the best to its public domain customers who would be right from a single time end-user to the big time enterprise customers for any of its service requirements be it:

  • One time repair support
  • L1, L2 & L3 repair services through its service network
  • Service Contracts
  • Data Recovery support
  • Installation/Implementation support
  • Manpower/training requirements
  • Infrastructure / facility management services
Inter-Platform / hardware shifting/installation / data transfer support
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