Reverse Logistics

Today is the age of cost saving and every company, want to maximize their product sales and equipment usage, while minimizing inventories and freight costs. Digicomp provides best reverse logistics services that helps OEM/ODM companies to increase customer satisfaction by providing end to end supply chains services, including goods in the RMA.

Digicomp’s Reverse Logistics strategy is to provide end to end solution - Logistics, Reverse Logistics, and After Sales support, including Repair– and thereby deliver global solutions to our clients at the lowest cost.

Digicomp through its reverse logistics solutions can input feedback mechanism into R&D, Manufacturing and assembly line. This goes a long way in improving customer service on behalf of our OEM/ODM clients.

Digicomp possesses and offers complete reverse logistics know-how and resources to manage and optimize the Services business for our clients on few of the product lines listed below:

Motherboard – Desktop, Server, Notebook
Mobile Devices – Notebooks, PDA & Mobile phones
Data Recovery Services – HDD, FLOPPY, CARD, CD, TAPE
Networking products – Complete Range
Display Devices – CRT & LCD
Storage Devices – Optical Disk Drives, DAT, DLT, LIBRARIES, ETC
Printers – DMP, LASERJET, INKJET, LINEPRINTERS
Industrial & Medical PC & NOTEBOOKS
Projectors
Set Top Boxes
Cameras

In short, Digicomp has :

Proven technical expertise to screen, repair and manage returned products.
Sophisticated IT systems to track the flow of product from client’s site to repair facilities and back on regional and even global levels.
Management with specialized expertise to control both the people and the processes that are required to make Reverse Logistics work successfully.
Proven track record on cost control.
Proven Customer satisfaction track record in retaining existing and attracting new customers.

A more emotionally attached approach within the organization and comes as a free flow of pure technical skill.

Joint Venture

35 locations in India
Offering warranty support for major motherboard brands
Service on the web - Laptop and Motherboard repair services online
A strong workforce of 500+