(RMA / E-RMA , REPAIR CENTER MANAGEMENT SOFTWARE)
This software is aimed at automating the day-to-day activities of any concern involved in the servicing industry. An easy-to-use software, this can be understood and operated with absolute ease by operators at the various stages of service industry: Coordinators, Diagnostic Engineers, Repair Engineers, QC Engineers, etc. Diagnosis, Repair, Testing & Quality Control are automated to expedite service schedules.
Use of simple terms, lack of jargon, simple shortcut-keys or access keys makes this software very user-friendly. Some of the reports generated by DOS are Customer Acknowledgement, DC, Invoice, Customer-Wise Summary, Product-Wise Summary, Engineer-Wise Summary, etc. Reports like DC, Invoice and Customer Acknowledgement are customized for DOS-based printing to enable faster printing. Data exporting facilities are also available, i.e., it is easy to export data to Excel |
